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  • Tuesday, March 29, 2011
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  • Airtel Customer Care Number

    There are different ways by which you can approach Airtel Customer Care Executives:

    1. Airtel customer care number : 121 (for queries like Scheme/Bill PAirtel toll free number : 198 (for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund) [Airtel Users]

    3. Airtel toll free customer care number : 1800-103-4444 [Non-Airtel Users]

    4. e-Mail : Email your questions, comments or suggestions at 121@airtelindia.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.

    5. Nodal Officers / Appellate Officers : In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer

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